Privacy policy

Last updated: February 6, 2026

SAFEBOX operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). SAFEBOX is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or another person or can be reasonably linked to you. Personal data does not include information that is collected anonymously or has been anonymized so that it cannot be identified or linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact information, including name, mailing address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit or debit card numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including username, password, security questions, configurations, and settings.

  • Transaction information, including items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including information about how you interact with the Services, such as how and when you access or browse them.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide personal data.

  • Automatically through the Services, including from your device, when you use our products or services or visit our website, and through cookies and similar technologies.

  • From our service providers, when we engage them to enable certain technologies and when they collect or process personal data on our behalf.

  • From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Providing, customizing, and improving the Services. This includes fulfilling our contract with you, processing payments, fulfilling orders, storing your preferences and items of interest, sending account-related notifications, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience, such as recommending products based on your purchases.

  • Marketing and advertising. We may use your personal data to send marketing communications via email, SMS, or mail, and to display online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activities related to the Services.

  • Security and fraud prevention. We use personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. You are responsible for protecting your account credentials, and we strongly recommend not sharing your username, password, or other access details with anyone.

  • Communicating with you. We use personal data to provide customer support, respond to inquiries, and maintain our business relationship with you.

  • Legal reasons. We may use personal data to comply with applicable law or respond to lawful requests, including from law enforcement or regulatory authorities, to investigate or participate in civil investigations or legal proceedings, and to enforce our terms and policies.

How do we share personal data?

Under certain circumstances, we may disclose personal data to third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • With Shopify and other service providers that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners who provide marketing services and display advertising. We use Shopify, for example, to support personalized advertising with third-party services based on your online activities across different merchants and websites. These partners use your data in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of such targeted advertising.

  • With third parties at your direction or with your consent, such as to deliver products or when you use social media widgets or login integrations.

  • Within our corporate group, including affiliates.

  • In connection with business transactions (e.g., mergers or insolvency), to comply with legal obligations, enforce terms and policies, or protect the Services and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services to provide and improve them. Data you submit may be shared with Shopify and third parties, possibly located in countries other than your country of residence. We also use certain enhanced Shopify features that involve data from your interactions with our shop, other merchants, and Shopify to protect, grow, and improve our business. In these cases, Shopify is responsible for processing your personal data and responding to rights requests. For more information, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those sites. Information you share in public or semi-public spaces, including on third-party social platforms, may be viewed by others without limitation.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who are under the age of majority in your country. If you believe a child has provided us with personal data, please contact us to request deletion.

Data security and retention

No security measures are perfect, and we cannot guarantee absolute security. Data transmitted to us may be subject to risks during transmission. We retain personal data as long as necessary to manage accounts, provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your rights and choices

Depending on your location, you may have rights regarding your personal data, including the right to access, delete, correct, or obtain a copy of your data, and to opt out of the sale or sharing of data for targeted advertising. We honor Global Privacy Control signals where required. You may manage marketing communications by unsubscribing from promotional emails.

If you reside in the UK or the EEA, you may also have the right to object to or restrict processing and to withdraw consent where applicable.

Complaints

If you have concerns about our processing of your personal data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International transfers

Your personal data may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated version on this website and revise the “Last updated” date accordingly.